Terms and Conditions

General Terms of Use:
This site is the property of Virtual World Parts, Inc. who owns the content, graphics, artwork and computer code for this website (the "content"). The contents may not be copied, modified or redistributed from this website without the express written consent of Virtual World Parts, Inc. By using this site to obtain information or to shop you agree to be bound by these terms of use. The laws of the State of California (without applying conflict-of-law principles) will govern these terms of use and any dispute that might arise between you and Virtual World Parts, Inc. regarding your use of this site. Any dispute relating to your use of this site or the products that you purchase from our online store must be submitted to confidential arbitration in Temecula, California (Riverside County).

Shipping:
We do not ship anywhere outside of the Continental United States. All orders will be shipped within 1-2 business days (M-F) via United Parcel Service (UPS).

Conditions of Sale:
All parts remain the property of Virtual World Parts, Inc. until paid in full.

Returns:
No refunds or exchanges after 14 days after receipt of the part. All returns are subject to a 20% restocking fee. There are no returns on electrical parts or blowout items. If you receive an item incorrectly, you have 48 hours from the date of receipt in which to notify Virtual World Parts, Inc. to receive a replacement. Always obtain a Return Authorization number (RA#) before returning anything including cores. Click here to obtain an RA #.

Warranty:
All items on this website are warranted to be free from defects in manufacture, material and workmanship prior to installation. Any alteration or improper use will void this warranty. This warranty is limited, at our option, to the replacement, repair or credit of the defective merchandise. The determination for all warranty claims will be at our sole discretion. This warranty does not cover any direct or indirect costs, such as labor or shipping costs, arising from the use of any products on the website. Contact us to obtain an RA # first before returning anything to us. Click here to obtain an RA #.

Cores:
Core charges will be credited to you after a core of matching description has been returned in re-buildable condition. All cores must be returned within 60 days to receive your credit. Click here to obtain an RA #.

Disclaimer:
Use of the names and manufacturer logos Acura®, AM General®, American Motors®, Audi®, Austin Martin®, BMW®, Buick®, Cadillac®, Checker®, Chevrolet®, Chrysler®, Daewoo®, Daihatsu®, Dodge®, Eagle®, Ferrari®, Ford®, Freightliner®, Geo®, GMC®, Honda®, Hummer®, Hyundai®, Infiniti®, Isuzu®, Jaguar®, Jeep®, Kia®, Land Rover®, Lexus®, Lincoln®, Maybach®, Mazda®, Mercedes Benz®, Mercury®, Merkur®, Mini Cooper®, Mitsubishi®, Nissan®, Oldsmobile®, Plymouth®, Pontiac®, Porsche®, Renault®, Saab®, Saturn®, Scion®, Shelby®, Smart®, Sterling®, Subaru®, Suzuki®, Toyota®, Triumph® Volkswagen®, VW® and others referred to herein are trademarks or registered trade names of their respective companies or mark holders and used for descriptive purposes only. Virtual World Parts, Inc. is not associated with or endorsed by any of the aforementioned automobile manufacturers.

Privacy Policy

VirtualWorldParts.com Website Security:
We offer many areas of security while you browsing the site. First, our servers use Secure Sockets Layer (SSL), an advanced encryption technology when checking out. You know this by looking at your browsers address bar (during checkout) for the two critical signs that the site is protected from hackers, a padlock icon and a web address that begins with “https:” That S on the end stands for “secure.” This encryption system makes it impossible for unauthorized parties to read any information that you store with us. Because of our advanced technology, storing your credit card number online with us is statistically safer than leaving your credit card information with a waitress/waiter, video store or rental car agency. We are also a member of the Better Business Bureau and have had a AAA record for over 11 years. And remember, we respect your privacy. Virtual World Parts, Inc. does not sell or distribute customer contact information to ANYONE!